to me, it really boils down yo your opinion and i'm pretty biased since i've been using zune since 2007, but for one the software is much more lightweight and easier to use than itunes, and they have had the zune pass, which is unlimited downloads for 15 dollars a month something the apple still doesn't have. and the player itself, even though the 160gigs/the first players are like bricks, you were able to send music from your zune to another one, and imo i liked how they layed out the menus more than on the ipod. it was more visual and easier for me to use, but to each his own really, since an ipod isn't complicated either. the only thing i hate about apple is the itunes program honestly
Fair play, I agree it's definitely down to personal preference with these things. Also, I was meaning the old ipod menus, forgot they started the cover flow one, which i dont like at all!
the Zune pass idea would be great for itunes, I would definitely use it