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No Sleep Records Talks Record Store Day Mess Up

Posted by - 11:36 AM on 04/25/12
No Sleep Records have posted a blog about the issues they had with their Record Store Day online store.
From the BlogOkay the system was set up to handle what we are going to be doing for all of the overselling that happened. Within about 30-60 minutes i will start going through every order and updating them based on if you are getting it, and if not you will get a refund plus a special apology gift. If you are one of the lucky ones, you will be notified by a Order Revision email from No Sleep, just showing your order how it was before. If you are one of the unlucky, you will be notified twice - via PayPal with the Refund and an Order Revision email from No Sleep. I am unsure how long this will take however, so donít expect this instant. Thanks for being patient, and apologies again.
 
Displaying posts 1 - 15 of 26
11:50 AM on 04/25/12
#2
topsecret
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No sleep till refunds
11:58 AM on 04/25/12
#3
Autumns Fall
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Didn't make the cut to get the LD/TA RSD split. Got a refund, plus a 3rd pressing of TA/LD split.
12:02 PM on 04/25/12
#4
zachff
deadformat.net/tradelist/zachff
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No sleep till refunds
Well played.
12:05 PM on 04/25/12
#5
_veges_
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I feel bad for them with all the problems they're having. From what I can tell they did a fair and pretty good job handling it
12:11 PM on 04/25/12
#6
icynova
Love is easier made than kept!
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Sucks this happened. Awesome label.
12:25 PM on 04/25/12
#7
xHoodieWeather
I Just Want To Sell Out My Funeral
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Really cool of them for giving free splits for us who missed the mark.
12:40 PM on 04/25/12
#8
richrad
The Thoroughbred of Sin
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Record Store Day is the worst. Also, did I just get a pop-up for Keds?
12:43 PM on 04/25/12
#9
Jaytothesyg
The Greatest Generation
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That sucks that this happened but at least they're making up for it
12:50 PM on 04/25/12
WhatJulianSaid
News on Once the Clouds are Gone
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I got my refunds but I didn't get presents of the sort... I'm confused
12:54 PM on 04/25/12
topsecret
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I got my refunds but I didn't get presents of the sort... I'm confused
Really? They hand delivered the 3rd press TA/LD split & brought me a pizza. Great service!


or... b*@#!, its in the mail
01:04 PM on 04/25/12
subplotofcrows
A Small Spark Vs. A Great Forest
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Yeah, major props to No Sleep for the free splits. They go out of their way to appease their customers in this way. Really shows they're such a good label. Sad I ordered so late, but I feel worse for the label with all of their issues.
04:28 PM on 04/25/12
Tony
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They deserve extra props for canceling every order from anyone who did not obey the "limit one per customer" rule. Flippers can eat a dick.
04:40 PM on 04/25/12
skrillzzz1109
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Got my refund for the RSD split, but got a freebie of the 3rd pressing, and still got my pink Wildlife which I wanted the most anyways.
06:36 PM on 04/25/12
WhatJulianSaid
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Really? They hand delivered the 3rd press TA/LD split & brought me a pizza. Great service!


or... b*@#!, its in the mail
haha I wouldn't be surprised I feel like they absolutely hate me for some reason, just the way they've addressed me has been the utmost rudest way possible lol it's also ironic that the dude hates flippers so much since he sells and trades records with people all the time, other than that I get it

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