Sure wish I could finally get my Anthony Raneri vinyl. I know I know "it's in the mail"

Originally Posted by Thomas Nassiff

thomas at paperandplastick.com give me your order number and i'll respond with a tracking number.

because an AP.net thread is the right place to handle customer service.

Way to get all set your goals on us :)

If you can't handle a snarky comment or two about labels that take just about forever to get a record out you might not wanna check AP.net's really good article thread about the subject

And btw the it's the mail comment was aimed at p+p saying that you were waiting on the record to ship from the plant and it was being shipped then it wasn't then it was. I was Not asking for bad customer service.

Originally Posted by Thomas Nassiff

i don't even understand what you're saying. the record release you're referring to is in erik's article. the plant sent us 100 less anthony raneri records than we were supposed to get so we get a replacement variant sent along with our repress and those went out immediately. the record release went off fine and on time except for the ~60 orders that we couldn't fulfill due to that mistake.

Talking to one of your 60 orders. Either way I meant as in this is an article about delays, I commented about a delay that you know exactly has taken. for a few months before they "went out immediately" we were in limbo And you're getting defensive. If youre saying that im going to get two records for the one i bought then id say that pretty proper compensation for that lengthy delay which is cool and looking forward to getting it in the mail. At least I'll finally get my Chad 7" too. Right? I think you guys finally got those too