Ticketmasterhas to refund $1.50 for every ticket order since 1999, because they did not advertise that their huge processing fees were only for large profits. They have now opted to post a profits notice so that they can continue charging the fees. Tickets delivered by UPS will receive an additional $5 rebate for deceptive expedited fees.
If you are a band, promoter, or simply a fan looking for a cheap online ticketing service, there's a new web site called Ticketspin.com. It's absolutely free for all promoters and bands, and only has a service fee of $1.75, the cheapest anywhere.